Cancel Subscription Policy

Customers may cancel their subscription at any time through the account dashboard. The cancellation process is designed to be transparent and straightforward.

Upon cancellation, customers will retain full access to the platform until the end of the current billing cycle. No further charges will be applied after the cancellation confirmation is sent. All cancellation requests generate a confirmation email, which should be retained for your records.

Account data associated with a canceled subscription may be retained for legal compliance, fraud prevention, and auditing purposes. Customers may also request permanent deletion of their data, which will be handled in compliance with applicable data protection regulations.

Reactivation of canceled accounts is available at any time by selecting a new subscription plan.

If you need assistance canceling your subscription or have any questions, our support team is always here to help.

📧 Email: support@scalebymail.com
📞 Phone: (888) 422-7743

MSJ HOLDINGS US LLC
Address: 605 SKYLINE ROAD SUITE 102, LARAMIE, WY 82070
Phone: (888) 422-7743
Email: support@scalebymail.com